Million Milestone: GrandPad Connects 1 Million Seniors with Family and Loved Ones Through its Senior-Friendly Tablet

December 4  

Built for the needs and interests of adults over the age of 75, GrandPad is now being used to connect more than 1 million seniors with families, friends, and caregivers around the world

At a time when staying safely connected is more essential than ever, GrandPad is proud to announce that it has created connections for more than 1 million seniors, family members, friends, and caregivers through the GrandPad purpose-built tablet, GrandPad Central web portal, and Family Companion App. These connections come from 110 countries around the world and represent the number of people who are connected through GrandPad. 

“Our mission is to improve the lives of seniors everywhere by reconnecting them with their friends, family, and caregivers. We hear stories every day about how powerful and life changing these connections are, and we are immensely proud to bring families together in this way and to help reduce loneliness and isolation,” said Scott Lien, co-founder and CEO of GrandPad. 

The design and interface of GrandPad empowers people of all ages and abilities to use technology to stay connected and to engage with their community and activities that bring them joy. In fact, according to Lien, the average GrandPad user is 84 years old and the oldest is 116. 

By working with an internal team of Grand Advisors, the company has been able to engineer out the common points of frustrations that seniors and people with cognitive impairments often experience when using technology. The result is a device that is fun and easy to use. For example, Lien added that GrandPad customers use their tablets an average of nearly 7 hours a week and more than 26 hours a month.

“What struck us was how easy it was to get started and connect our whole, big family to our mom. Our mom is 90 and used to say ‘Me and technology don’t get along.’ But the GrandPad was so different. The day it came in the mail, her photos and contacts were already on there; everyone she wants to talk to but no telemarketers or scammers can reach her. The day she got it, she pressed one button to video call me. We both cried. It’s made all the difference during COVID. We had a virtual Thanksgiving with all of us, and because of GrandPad, she is looking forward to Christmas,” said GrandPad user KC Redmond of Ennis, Montana.

The following features are notable design differentiators that make GrandPad a favorite technology gift for older adults and people who have difficulty using traditional mobile devices: 

  • Ready to use, right out of the box — no setup required. 
  • Enables pre-loaded “trusted circle” of family contacts, photos, and apps
  • Built-in LTE (no home WiFi needed)
  • 7×24 always-on, live, personal tech support
  • Closed network for greater security (no one outside the “trusted circle” can contact a GrandPad user)
  • Secure internet browsing
  • Video and voice calling
  • Texting and emailing
  • Family photo and video sharing
  • Curated entertainment content, music, and brain games
  • Streaming radio stations
  • Ergonomic design and enhanced speakers and camera
  • Transportation by Lyft app

To learn more or to purchase GrandPad, visit

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